Dealing with Adversity

Margolls, J., & Stoltz, P. (2010). How to bounce back from adversity. Retrieved March 14, 2010 from: http://web.ebscohost.com.ezproxy.waterfield.murraystate.edu/ehost/pdf?vid=2&hid=4&sid=caf2c8da-0d93-436e-8238-77d18854ecce%40sessionmgr4

This article was written be Harvard Business professor, Joshua Margolls and Paul Stoltz, founder and CEO of PEAK Learning; it purpose is to describe ways form manager to deal with adversity. They state that managers can build a high level of resilience in themselves and their employees by taking charge of how they think of adversity. That after adversity arises; they must shift from cause-oriented thinking to response-oriented thinking. They describe four lenses that managers must use to view adverse events so they can make the appropriate shift. 1. Control: regardless of whether you can control the factors that cause the adversity or not, it’s important to take the steps now that will help resolve the situation. 2. Impact: try to identify what positive impacts your actions might have. 3. Breadth: is the underlying cause of the problem specific and can it be contained? 4. Duration: How long with the crisis and the lingering effects of it last? They state that psychological studies have shown that the ability to bounce back from adversity hinges on uncovering one’s beliefs about it and shifting how one responds. This article contains useful information for managers because any business situation will eventually run into adverse situation and it is important that managers handle these situations properly.